Jaya9 TV Terms and
Conditions of Use

1. Introduction

These terms and conditions ("Terms") govern the relationship between you ("Player", "User", "you") and Jaya9 TV ("jaya9 tv", "we", "us", "our") in connection with your use of the jaya9 tv website, mobile application, and all associated services including sports betting, bingo, fishing games, and any other gaming products offered on the platform.

Jaya9 tv is operated under a valid gaming licence. The platform is designed primarily for players based in Bangladesh, and all services are provided in accordance with applicable regulations. These Terms apply to all users of jaya9 tv regardless of how they access the platform — via desktop browser, mobile browser, or the jaya9 tv app.

These Terms should be read alongside the jaya9 tv Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and jaya9 tv.

2. Eligibility

To register and use jaya9 tv, you must meet all of the following conditions:

• You are at least 18 years of age. Jaya9 tv does not permit minors to register or use any part of the platform under any circumstances.
• You are accessing jaya9 tv from a jurisdiction where online gaming and sports betting are not prohibited by law.
• You are acting on your own behalf and not as an agent or representative of any third party.
• You have not previously been excluded from jaya9 tv or had an account closed for breach of these Terms.
• You are not a current employee, contractor, or close family member of a jaya9 tv employee.

Jaya9 tv reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete. This is a standard compliance requirement and is not a reflection on any individual player.

If jaya9 tv discovers that a player has registered while under the age of 18, the account will be closed immediately, all bets placed will be vo ided, and any deposits made will be returned to the original payment method after deducting any winnings already paid out.

3. Account Registration

Each player may hold only one account on jaya9 tv. Creating multiple accounts — whether under the same name, same device, same IP address, or same payment method — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering, you must provide accurate and complete information including your full name, date of birth, email address, and phone number. You are responsible for keeping this information up to date. Jaya9 tv may request supporting documents to verify the details you have provided at any point during your use of the platform.

• Your username and password are personal to you — do not share them with anyone.
• You are responsible for all activity that takes place under your jaya9 tv account.
• If you suspect unauthorised access to your account, contact jaya9 tv support immediately via live chat.
• Jaya9 tv will never contact you to ask for your password by any means.

Account registration on jaya9 tv is free. There is no fee to create an account, and jaya9 tv will never charge you simply for maintaining an inactive account, provided the account remains in good standing.

4. Deposits & Withdrawals

Jaya9 tv supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions must be made from a payment account registered in your own name. Third-party deposits are not permitted and will be returned to the sender.

The minimum deposit on jaya9 tv is ৳200. The minimum withdrawal is ৳500. Maximum deposit and withdrawal limits may vary depending on your account verification status and the payment method used. Current limits are displayed in your account dashboard.

• Deposits are credited to your jaya9 tv wallet within seconds under normal conditions.
• Withdrawal requests to verified accounts are processed within 30 minutes during business hours.
• Jaya9 tv does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.
• Withdrawals may be delayed if your account is undergoing a verification review or if a bonus wagering requirement has not yet been met.
• Jaya9 tv reserves the right to request additional verification before processing any withdrawal above a certain threshold.

5. Betting Rules

All bets placed on jaya9 tv are subject to the specific rules of the relevant sport or game market. By placing a bet, you confirm that you understand and accept the applicable rules for that market. Jaya9 tv publishes detailed betting rules in the Game Information section of the platform.

• Bets are only confirmed once you receive a bet confirmation reference number. Pending bets are not guaranteed until confirmed.
• Jaya9 tv reserves the right to void any bet placed at an incorrect or erroneous price due to a technical error or data feed failure.
• Live betting odds are updated in real time. Once a bet is confirmed at a given price, that price is locked in regardless of subsequent market movements.
• In the event of a match abandonment or postponement, jaya9 tv will apply the standard settlement rules for that sport as published in the Game Information section.
• Maximum bet limits apply per market and per event. These limits are displayed at the point of placing a bet.
• Jaya9 tv reserves the right to limit the betting activity of any account at its discretion, including restricting maximum stake sizes on specific markets.

Jaya9 tv takes the integrity of its betting markets seriously. Any attempt to exploit pricing errors, use insider information, or coordinate bets with other players to manipulate market outcomes will result in immediate account suspension and forfeiture of all associated funds.

6. Bonuses & Promotions

Jaya9 tv offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each offer, which will be clearly stated at the time the bonus is issued. The following general conditions apply to all jaya9 tv bonuses unless otherwise stated:

• Bonus funds are credited to a separate bonus wallet and cannot be withdrawn until the stated wagering requirement is met.
• Wagering requirements must be completed within the time period specified for each bonus. Unused bonus funds expire at the end of this period.
• Only one bonus may be active at a time unless jaya9 tv explicitly states otherwise for a specific promotion.
• Bonuses are intended for personal recreational use only. Creating multiple accounts to claim bonuses more than once is considered fraud and will result in permanent account closure.
• Jaya9 tv reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• If jaya9 tv determines that a bonus has been claimed in bad faith or through exploitation of a technical error, the bonus and any associated winnings will be forfeited.

Players who have opted into a bonus and subsequently request a withdrawal before meeting the wagering requirement will have the bonus and any bonus-derived winnings removed from their account before the withdrawal is processed.

7. Prohibited Conduct

The following activities are strictly prohibited on jaya9 tv. Engaging in any of these will result in immediate account suspension, permanent closure, and forfeiture of all funds:

• Using automated software, bots, scripts, or any other tool to place bets or interact with the platform without human input.
• Exploiting software bugs, glitches, or pricing errors for financial gain.
• Colluding with other players to manipulate game outcomes or betting markets.
• Using a VPN or proxy to circumvent geographic restrictions or account limitations.
• Providing false identity information during registration or verification.
• Attempting to launder money or use jaya9 tv for any illegal financial activity.
• Harassing, threatening, or abusing jaya9 tv staff or other players via any communication channel.
• Registering more than one account on jaya9 tv under any circumstances.

Jaya9 tv actively monitors platform activity for signs of prohibited conduct. Where suspicious activity is detected, jaya9 tv may freeze account funds, request additional verification, or report the activity to relevant authorities as required by law.

8. Privacy & Data

Jaya9 tv collects and processes personal data in accordance with its Privacy Policy. By registering on jaya9 tv, you consent to the collection and use of your personal data as described in that policy.

Jaya9 tv uses industry-standard encryption to protect all data transmitted between your device and our servers. We do not sell or share your personal information with third parties for marketing purposes. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law.

You have the right to request access to the personal data jaya9 tv holds about you, and to request correction of any inaccurate information. To make a data request, contact our support team via live chat or email.

9. Responsible Gaming

Jaya9 tv is committed to promoting responsible gaming. We provide a range of tools to help players manage their activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available to all players directly from their account settings at no cost.

If you choose to self-exclude from jaya9 tv, your account will be suspended for the period you select. During this period, jaya9 tv will take reasonable steps to prevent you from opening a new account. Self-exclusion requests are processed within 24 hours of submission.

For more information on the responsible gaming tools available on jaya9 tv, please visit our dedicated Responsible Gaming page. If you are concerned about your gaming habits, we encourage you to seek support — our team is available 24/7 and will handle your situation with care and without judgment.

10. Account Termination

You may close your jaya9 tv account at any time by contacting our support team. Any remaining balance in your account at the time of closure will be returned to your registered payment method, provided all wagering requirements have been met and no outstanding verification is pending.

Jaya9 tv reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

• A breach of these Terms has occurred or is suspected.
• The account has been inactive for more than 12 consecutive months.
• Fraudulent, abusive, or illegal activity is detected.
• The player is found to be ineligible under the conditions set out in Section 2.
• Jaya9 tv is required to do so by a regulatory authority or court order.

Where an account is closed by jaya9 tv due to a breach of these Terms, any remaining balance may be forfeited depending on the nature of the breach. Jaya9 tv will communicate the reason for closure to the affected player where it is legally permissible to do so.

11. Limitation of Liability

Jaya9 tv provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Jaya9 tv will not be liable for any losses arising from platform downtime, technical errors, or data feed failures beyond our reasonable control.

To the maximum extent permitted by applicable law, jaya9 tv's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Jaya9 tv is not responsible for any losses arising from a player's failure to comply with these Terms, including losses resulting from account suspension or closure due to a breach.

12. Changes to These Terms

Jaya9 tv reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. For significant changes, jaya9 tv will notify registered players via email or an in-platform notification.

Your continued use of jaya9 tv after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

We recommend checking this page periodically to stay informed of any updates. The current version of the jaya9 tv Terms and Conditions always supersedes any previous version.

13. Contact Us

If you have any questions about these Terms, or if you need to raise a concern about your jaya9 tv account, please contact our support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly from your jaya9 tv account dashboard — fastest response time.
• Email: [email protected] — responses within 24 hours.
• FAQ: Visit our FAQ page for answers to common questions about accounts, payments, and betting rules.

Jaya9 tv is committed to resolving all player concerns fairly and promptly. If you feel your concern has not been addressed satisfactorily, you may escalate the matter through the formal complaints process described in our FAQ.